Shipping policy

Website, email and telephone orders are usually processed and dispatched the same day (no dispatch on Sunday).

Same day dispatch is available on:

orders shipped via Royal Mail when placed before 2pm Monday - Friday, and 10am Saturday

Clothing, kit and other boxed goods are shipped via Royal Mail Tracked 48 as standard. This is usually free for orders over £50. There is an option to add next day (Tracked 24) at checkout for an additional fee.

Inflatable SUPs and Kayaks are shipped on a Parcelforce or FedEx 24H service, this is also free.

Kayaks and Canoes are usually hand delivered by ourselves Monday - Sunday, within 7 days of order. We will contact you to arrange the delivery slot. This is free if the delivery is in England and Wales. There is a fee of £95.00 for Mainland Scotland and Northern Ireland, these may also come via trusted courier.

Paddles will come via Parcelforce or DX on an overnight service. To avoid damage these will only ship Monday - Thursday to avoid sitting in delivery depots over the weekends.

Click and Collect is free from our Nottingham shop and items are usually ready within an hour. If you'd like to check that you can make a same day pick up, please call us on 01156480631.

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Shipping policy