Shipping policy

Website, email and telephone orders are usually processed and dispatched the same day (no dispatch on Sunday).

Same day dispatch is available on:

orders shipped via Royal Mail when placed before 2pm Tuesday - Friday, and 10am Saturday & Monday
orders shipped via Parcelforce when placed before 10am Monday - Friday

Clothing, kit and other boxed goods are shipped via Royal Mail Tracked 48 as standard. This is usually free for orders over £25. There is an option to add next day (Tracked 24) at checkout for an additional fee.

Inflatable SUPs and Kayaks are shipped on a Parcelforce 48H service, this is also free.

Kayaks and Canoes are usually hand delivered by ourselves Monday - Sunday, within 7 days of order. We will contact you to arrange the delivery slot. This is free if the delivery is in England and Wales. There is a fee of £65.00 for Scotland and Northern Ireland, these may also come via trusted courier.

Paddles will come via Parcelforce and other trusted couriers on a 48H service. Paddles are shipped for £12.50.

Click and Collect is free from our Nottingham shop and items are usually ready within an hour. If you'd like to check that you can make a same day pick up, please call us on 01156480631.

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Shipping policy